Returns

What items are returnable?

  • Within 30 days of ordering
  • In original (unused) condition
  • In the original packaging
  • For orders placed over the phone, please confirm the items and quantities of said items are accurate when the order confirmation email is received and before the order is shipped. Order confirmations are sent immediately upon processing of payment. All shipped items are subject to the return policies of International Key Supply, LLC

 

What items are non-refundable?

  • Free gifts or promotional items
  • Key Machines, Programmers, & Cloners
  • Tools

 

Are there any charges for return?

  • There is a 10% restocking fee for returns
  • Refunds will be given in the form of store credit
  • Original shipping charges are non-refundable
  • You are responsible for return shipping charges